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Administration Support

Senior Management : Business Services Manager : Continuous Improvement
Finance & Administration : Individual Support : OHS & Return to Work : Training & Development
EEO & Anti-discrimination : Complaints & Disputes

Individual Support

Individual Support facilitates Tulgeen’s individual planning process and has recently reviewed procedures to more proactively meet the needs of clients and employees.
A major part of Individual Support is its role in developing and producing augmentative or pictorial communication tools including:

Designing and producing questionnaires and symbols to support clients and employees understanding and participation in decision making and choice.
Developing pictorials of clients written individual plans to support achievements of their goals, and taking photos for communication support and promotional purposes.

During the past 12 months Individual Support has:

Worked in consultation with staff in developing and implementing a progressive person-centered individual planning process.

Developed Plain English pictorial Employee Handbooks and Individual Planning Guides for facilitators, and is in the process of designing and developing state of the art Disability Service Standards posters, to support client and employee understanding of their rights and responsibilities.

Individual Support is also responsible for developing, in consultation with staff, written Behaviour Support Plans (BSP), and data collection tools for clients and employees, if required.


35 Eden Street, Bega, NSW, 2550
Ph: (02) 6499 0831 - Fax: (02) 6492 3844
Email: mitch.van.reesch@tulgeen.com.au

example
pictorial communication tool